Shipping policy

Thank you for shopping with Gerrit Cornelis van Wijngaarden. Specializing in stylish and functional small furniture pieces, our brand focuses on meticulous order handling and sturdy, safety-oriented logistics services. We strive to ensure every furniture item is accurately processed, professionally packaged with shock-resistant and protective materials to prevent scratch and structural damage, and delivered to customers in perfect intact condition within reasonable delivery schedules.

1. Order Processing Timeline

All confirmed small furniture orders will undergo rigorous item inspection, structural checking and reinforced packaging within 1-3 business days after order confirmation, excluding weekends and official public holidays. During peak purchasing seasons and promotional events with massive order inflows, standard processing cycles may be moderately extended. We will deliver prompt notifications to customers in the event of notable shipping delays.

2. Shipping Fees and Delivery Time Estimates

Shipping fees for all small furniture orders are calculated based on product size, package weight and cross-border delivery destinations. All exact logistics costs will be automatically computed and clearly displayed on the checkout page before payment, ensuring full pricing transparency for every transaction.
Estimated delivery times: Standard Shipping: 15 business days
All listed delivery durations serve only as estimated references and are not guaranteed arrival dates. Actual parcel delivery progress may be influenced by courier operational backlogs, customs clearance reviews, severe weather situations, international logistical restrictions and local holiday arrangements.

3. Shipment Confirmation and Tracking Activation

Once your furniture order completes quality inspection and official warehouse dispatch, you will receive an automated shipment confirmation email containing exclusive tracking codes and logistics inquiry guidelines.
Real-time tracking data and delivery status updates will generally be activated and accessible for self-service monitoring within 24-48 hours after the logistics carrier completes parcel pickup and system synchronization.

4. Shipping Address Accuracy Liability Statement

Customers are required to carefully verify and confirm the accuracy and completeness of recipient shipping details during checkout. Gerrit Cornelis van Wijngaarden assumes no liability for misdelivered, lost or returned furniture parcels caused by erroneous or incomplete address information provided by customers. Any parcels returned due to address mismatches will incur additional reshipping fees borne solely by the buyer.

5. In-Transit Loss and Damage Handling Rules

If your small furniture parcel is lost during international transit, please contact our customer support team within 7 days of the expected delivery date to launch a professional logistics investigation. For orders arriving with scratched, broken or structurally damaged furniture and compromised packaging due to transit collision or extrusion, please provide clear photos of defective items and outer packaging within 48 hours of receipt. Our team will conduct comprehensive evaluation and deliver efficient resolution solutions promptly.

6. Furniture Care and Usage Liability Exemption

Every small furniture product is equipped with professional care and usage instructions, covering standardized placement, cleaning, maintenance and daily protection methods. All furniture items must be used and maintained in strict accordance with official guidelines. Gerrit Cornelis van Wijngaarden disclaims all liability for product damage, deformation, surface wear and structural failure caused by improper maintenance, unauthorized modification or personal misuse.

7. International Shipping and Customs Provisions

Cross-border transportation of small furniture products may involve destination-specific import duties, customs taxes and clearance fees formulated by local authorities. All such supplementary charges are the exclusive financial responsibility of customers and are not included in product prices or standard shipping costs.

8. Official Customer Service Contact Information

For any inquiries or professional consultations regarding this Shipping Policy and your order logistics status, please get in touch with our after-sales team through the official channels below:
Trade Name: Gerrit Cornelis van Wijngaarden
Phone Number: +31 6 86463298
Email: info@gerritdesign.shop
Physical Address: Horrewaarde 46, 1399 HV Muiderberg, Netherlands